Common Questions
Have questions? Find answers to commonly asked questions about our pest control services below.
How often will my property be serviced?
We customize service schedules based on the specific needs of your property and the type of pests you're dealing with. Depending on your plan, this could range from quarterly visits to more frequent treatments if needed. Our team will assess your property and recommend the best schedule to keep it pest-free.
What is the Golden Assurance?
The Golden Assurance means that if pests come back, so do we—at no extra charge. It’s our commitment to ensuring your satisfaction and peace of mind. Unlike other pest control companies, we stand by our work and provide follow-up visits as needed to address any recurring issues.
Do you offer eco-friendly or pet-safe pest control options?
Yes, we use environmentally responsible treatments that are safe for pets and families. During your consultation, we’ll discuss any concerns and tailor our services to meet your preferences.
Can I view my service history?
Absolutely! All of our customers have access to an online portal where you can view your service history, treatment details, and upcoming appointments. You can also use the portal to manage your account or contact us with questions.
What types of pests do you handle?
We offer comprehensive pest control services for a wide range of pests, including termites, rodents, mosquitoes, ants, and more. Whether it’s a one-time issue or ongoing protection, we’ve got you covered. Visit our Pest Control Offerings page to learn more.
What happens during the first service visit?
During the initial visit, our technician will conduct a thorough inspection of your property to identify any pest activity, entry points, and risks. We’ll then develop a customized treatment plan tailored to your property’s specific needs.
How do I know if I need pest control?
Common signs include droppings, damage to property, nests, or seeing pests themselves. Even if you’re not sure, it’s a good idea to schedule an inspection. Preventative measures can save you time, money, and stress down the line.
Is there a contract required?
We offer flexible plans to suit your needs, including both contract and no-contract options. Our goal is to provide transparent, reliable service without unnecessary commitments.
What if I have an emergency pest problem?
We understand that some pest issues can’t wait. Contact us, and we’ll prioritize your service to address the problem as quickly as possible.
How can I schedule or change my appointment?
You can easily request to schedule or modify appointments through our online portal or by contacting our customer service team. We’re here to help!